At EGTS, we are committed to delivering your orders as quickly as possible with the best service. Below are the details of our delivery policy:

Delivery Areas

• We deliver to all governorates within the Arab Republic of Egypt.
• Some remote areas may require a longer delivery time.

Delivery Time

• Cairo & Giza: 3 to 5 business days.
• Other governorates: 3 to 7 business days.
• Business days exclude official holidays.

Delivery Cost

• Shipping cost depends on the governorate and delivery location.
• Free delivery offers may be available during promotions or for orders above a certain amount.

Order Confirmation

• Orders are confirmed via phone call or message before shipping.
• If we cannot reach the customer, we reserve the right to cancel the order.

Shipping Company

Orders are delivered via an approved courier company or our own delivery team depending on the area.

Delivery Delays

• Delays may occur due to high demand, weather conditions, or official holidays.
• Customers will be notified in case of delay.

Failed Delivery

• If the customer is unavailable or refuses the order, shipping costs will be charged.
• Re-shipping requires additional shipping fees.

Cash on Delivery

• Cash on delivery is available.
• Please ensure the order amount is available upon delivery.

Shop With Confidence

We are committed to providing a safe, reliable, and transparent shopping experience for our customers.